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Epicor Mattec MES Location
Epicor's Mattec offices are located in Mason, Ohio USA, a suburb of Cincinnati.

Office Hours
Our normal working hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Standard Time. Saturday and Sunday - Closed.

After Hours Service
24/7 Emergency Phone Support is available to maintenance customers by calling 1-800-96MATTEC *.
* A small surcharge applies.

Need directions to Mattec's corporate offices? Click here...

Contact Mattec

Sales and Product Information
General questions about products or services that Mattec sells.

Help Desk
Current customers who are covered by a Customer Maintenance Contract may contact the Customer Service Help Desk for service and support.

RMA Form
Use this link if you need to return an MIU to Mattec for repair.

We have tried to make our website a valuable tool for current and future customers. If you have comments, questions, or concerns, please send us an email.

4700 Duke Drive
Suite 190
Mason, OH 45040
(800) 966-1301 (phone)
(513) 683-1802 (phone)
(513) 683-1619 (fax)
Email: Information Desk

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